Hey there! Whether you’ve got a question about your latest sneaker obsession or just want to chat about the latest drops, we’re all ears. At xsneakerworldxsys, we’re not just another faceless online store—we’re a team of sneakerheads who genuinely care about your experience. Seriously, our founder still replies to emails personally (though he might take a day or two during big launches!).
Honestly, we’ve tried all the fancy contact methods, but sometimes good old-fashioned email works best. Drop us a line at [email protected]—we usually respond within 24 hours, except on weekends when we’re probably hunting for rare kicks ourselves.
Prefer talking? Call us at +385 31 278 491 between Monday–Friday, 9am–6pm CET. Fair warning: our Croatian office might answer with a cheerful "Dobar dan!" before switching to English.
Last month, a customer’s suggestion led us to stock wider sizes—and it’s been one of our most popular updates! So don’t hold back. Got an idea? A complaint? A sneaker customization request that’s been keeping you up at night? We’re listening.
Quick tip: Include your order number if it’s order-related. Saves us both time digging through records!
P.S. Our live chat isn’t just some bot—real humans operate it from 8am to 8pm CET. Try us with tricky questions like "What’s the difference between AJ1 High and Mid?" We live for this stuff.
